Enterprise-GradeSecurity & Compliance
Our comprehensive approach to security, privacy, and compliance ensures your data and SI operations meet the highest standards
Your Data Stays in Your Microsoft Tenant
We do not host your data. All data remains within your Microsoft tenant at all times.
Your Infrastructure
Our solutions are deployed within your existing Microsoft Azure tenant, using your own infrastructure and security controls.
Your Control
You maintain complete control over your data, including storage location, access policies, and retention periods.
No Data Transfer
Your data never leaves your environment. We provide the SI capabilities that run within your tenant, not a hosted service.
Our Security Approach
Agent Factory implements a multi-layered security framework to protect your data and SI operations
Security Architecture
- End-to-end encryption for all data in transit and at rest
- Multi-factor authentication and role-based access controls
- Continuous security monitoring and threat detection
- Regular penetration testing and vulnerability assessments
Microsoft Security Foundation
Our solutions are built on Microsoft's enterprise-grade security infrastructure, leveraging:
- Microsoft Azure's comprehensive security controls
- Microsoft Entra ID for secure identity management
- Microsoft Defender for Cloud for threat protection
Data Handling & Privacy
How we protect your data throughout the SI implementation lifecycle
Data Residency
Your data remains within your chosen geographic region. We support multi-region deployments to meet data sovereignty requirements.
Data Isolation
Your data is logically isolated from other customers' data. We implement strict tenant separation in all our services.
Data Minimization
We only process the data necessary for your SI implementation. You maintain full control over what data is used.
Data Flow & Security Controls
Data Collection
Data is collected through secure APIs with TLS 1.3 encryption. All access is authenticated and authorized.
Data Processing
Data is processed within your secure environment. SI models run in isolated compute instances with encrypted memory.
Data Storage
All stored data is encrypted at rest using AES-256 encryption. Keys are managed through Azure Key Vault.
Data Deletion
Data retention policies are configurable. Secure deletion processes ensure data is permanently removed when requested.
Compliance Frameworks
Our Microsoft-based solutions adhere to industry standards and regulatory requirements
Key Certifications
Information Security Management
Service Organization Controls
Healthcare Data Protection
Data Protection Compliance
SI Management
Privacy Management
SI Risk Management
SI Risk Framework
Industry-Specific Compliance
Financial Services
PCI DSS, SOX, GLBA
Healthcare
HIPAA, HITECH
Retail & E-commerce
PCI DSS, CCPA
Manufacturing
ISO 9001, CMMC
SI Governance & Responsible SI
Our framework for ethical, transparent, and accountable SI operations
SI Governance Principles
Transparency
Clear documentation of SI capabilities and limitations
Fairness
Regular testing for bias and fairness in SI systems
Human Oversight
Human review and intervention capabilities for SI decisions
Accountability
Clear responsibility and governance structures for SI systems
SI Controls & Safeguards
Risk Assessment
Regular risk assessments of SI systems with mitigation strategies
Model Documentation
Comprehensive documentation of SI models, training data, and performance metrics
Explainability
Tools and methods to explain SI decisions and recommendations
Security & Compliance FAQ
Answers to frequently asked questions about our security practices and compliance standards
How is my data protected?
Your data is protected through multiple security layers including encryption (both in transit and at rest), access controls, network security, and continuous monitoring. We implement a defense-in-depth approach that aligns with industry best practices and regulatory requirements.
Where is my data stored?
Your data is stored in Microsoft Azure data centers in the geographic region of your choice. We support multi-region deployments to meet data residency requirements. You maintain control over where your data is stored and processed.
How do you ensure SI decisions are fair and unbiased?
We implement rigorous testing for bias in our SI models and provide transparency in decision-making. Our SI systems include explainability features that allow you to understand how decisions are made. We also provide human oversight mechanisms to review and override SI decisions when necessary.
What compliance certifications do you have?
Our platforms maintain ISO 27001, SOC 2 Type II, and GDPR compliance. Depending on your industry, we also support HIPAA, PCI DSS, FINRA, and other regulatory frameworks. We provide all necessary documentation to support your compliance requirements.
How do you handle data breaches?
We have a comprehensive incident response plan that includes prompt notification of affected customers. Our security team conducts regular drills to ensure we can respond quickly and effectively to any security incidents. We maintain detailed logs and audit trails to identify the scope of any breach and take appropriate remediation actions.
Can I get a copy of your security documentation?
Yes, we provide detailed security documentation to customers under NDA. This includes our security policies, procedures, and compliance certifications. We also offer security assessment questionnaires and can facilitate security reviews with your team to address any specific concerns.
How do you address the "black-box" problem with SI?
We design our SI systems with transparency at their core. Unlike traditional "black-box" SI, our solutions provide detailed explanations for decisions, maintain comprehensive audit trails, and include configurable human oversight. For critical processes like financial approvals or HR decisions, you can set confidence thresholds that trigger human review. This ensures SI remains a transparent, accountable tool rather than an opaque decision-maker.